Cancellation policy

At Sol Alchemy, we hold each Usui Reiki certification training with deep intention. Each training is a sacred container, created specifically for you and requires Reiki Master Chloe’s full presence and energy. Out of respect for this private 1:1 energy exchange, the following policy applies to all Sol Alchemy Usui Reiki certification trainings.

Cancellations:
If you need to cancel your training, please provide as much notice as possible. Cancellations made within 48 hours of your scheduled training will incur a 50% fee of the total cost. No shows or same day cancellations are non-refundable.

Rescheduling:
We completely understand that life happens and sometimes plans need to shift. You’re always welcome to reschedule to a later date that feels more aligned. However, to honour the time, energy and preparation dedicated to your training, a rescheduling fee applies:

Level I | $85
Level II | $125
Practitioner package | $150
Mastership | $200

Rescheduling requests must be made at least 48 hours prior to your training date to transfer your booking.

Emergencies:
If an unexpected emergency arises, please reach out and we can discuss a supportive solution.

Thank you for honouring this energy exchange and for respecting both of our time and energy. This helps Reiki Master Chloe continue to offer this work with presence, integrity and care.